Follow the escalation path below to resolve your service issue efficiently. Each level has a dedicated contact and turnaround time. Begin at Level 1 and escalate only if unresolved.
Level 1
Phone : (0422) 4516441
Email : customercare@tvgrp.co
TAT : Within 3 Working Days
Level 2
Name : Mr. Nishanth P
Phone : 9080327886
Email : nishanth@tvgrp.co
TAT : 30 Working Days
Level 3
Name : Sivakumar S M
Phone : 6369397029
Email : sivakumar@tvgrp.co
TAT : Up to 30 Days
Level 4
At each level, if your complaint is resolved, no further escalation is needed. Proceed to the next level only if you remain unsatisfied after the prescribed TAT
